Trustly: We would like to inform you that due to an increase in unsettled rates for ICA Banken in Sweden, the bank has now been classified as “Basic”.
Update - We are continuing to investigate this issue.
Jan 13, 2023 - 11:39 UTC
Investigating - Since you chose to only use “Standard” banks, ICA Banken has been disabled.

We are working on a solution to return this bank back to “Standard” as soon as possible. Further information will be shared as soon as it becomes available.
Feb 09, 2022 - 17:10 UTC

About This Site

Welcome to The Mill Adventure's home for real-time and historical data on system performance.

Uptime over the past 90 days. View historical uptime.
The Mill Adventure (TMA1) Operational
90 days ago
100.0 % uptime
Today
TMA1 - Gaming Platform (Core Services) Operational
90 days ago
100.0 % uptime
Today
TMA1 - Gaming Platform (Auxiliary Services) Operational
90 days ago
100.0 % uptime
Today
TMA1 - Backoffice Operational
90 days ago
100.0 % uptime
Today
TMA1 - Data & Reporting Operational
90 days ago
100.0 % uptime
Today
TMA1 - Frontend (Takeshape) Operational
90 days ago
100.0 % uptime
Today
TMA1 - Frontend (Hygraph) Operational
The Mill Software (TMASW1) Operational
90 days ago
100.0 % uptime
Today
TMASW1 - Gaming Platform (Core Services) Operational
90 days ago
100.0 % uptime
Today
TMASW1 - Data & Reporting Operational
90 days ago
100.0 % uptime
Today
TMASW1 - Gaming Platform (Auxiliary Services) Operational
90 days ago
100.0 % uptime
Today
TMASW1 - Backoffice Operational
90 days ago
100.0 % uptime
Today
TMASW1 - Frontend (Takeshape) Operational
90 days ago
100.0 % uptime
Today
TMASW1 - Frontend (Hygraph) Operational
Payment Service Providers Operational
PaymentIQ Operational
Trustly Operational
Zimpler Operational
EUteller Operational
Siirto Operational
Bambora Operational
TSI Operational
Muchbetter Operational
Cash2Code Operational
Sofort Operational
Interac Online Operational
Interac e-Transfer Operational
Instadebit Operational
Idebit Operational
Skrill Wallet Operational
Skrill RT Operational
Neteller Operational
Play4FUN Operational
Astropaycard Operational
Ecopayz Operational
Paysafe Operational
Paypal Operational
Paylado Operational
Game Service Providers Operational
Netent Operational
Relax Gaming Operational
Play'nGO Operational
Big Time Gaming Operational
Dice Labs Operational
Kalamba Operational
Leander Games Operational
Pg Soft Operational
Push Gaming Operational
Quickspin Operational
Red Rake Operational
Sapphire Operational
Stakelogic Operational
Sthlm Gaming Operational
Max Win Gaming Operational
iSoftBet Operational
Evolution Operational
Pariplay Operational
RG, KYC, Identity & Verification Operational
Spelpaus (SGA) Operational
Mentor Operational
Oasis Operational
LUGAS Operational
SK-ID Timestamping Operational
CMS Operational
Takeshape CMS Operational
Hygraph CMS Operational
CRM Operational
90 days ago
100.0 % uptime
Today
Emarsys Operational
SendInBlue Operational
90 days ago
100.0 % uptime
Today
Cloudflare Operational
Cloudflare Cloudflare Workers Operational
Cloudflare Cloudflare API Operational
Cloudflare Cloudflare Access Operational
Cloudflare CDN/Cache Operational
Cloudflare CDN/Cache Operational
Cloudflare CDN/Cache Operational
Cloudflare CDN Cache Purge Operational
Cloudflare DNS Root Servers Operational
Cloudflare DNS Root Servers Operational
Cloudflare DNS Updates Operational
SendGrid API Operational
SendGrid API v3 Operational
SendGrid SMTP Operational
SendGrid API v2 Operational
Sentry API Operational
Sentry Error Ingestion Operational
Sentry Slack Operational
Sentry Transaction Ingestion Operational
AWS kms-eu-west-1 Operational
AWS personalize-eu-west-1 Operational
AWS quicksight-eu-west-1 Operational
AWS sqs-eu-west-1 Operational
AWS sso-eu-west-1 Operational
AWS xray-eu-west-1 Operational
Cloudflare Cloudflare Dashboard Operational
Cloudflare Cloudflare Teams Dashboard Operational
Cloudflare Cloudflare Developer's Site Operational
Cloudflare Cloudflare Registrar Operational
Cloudflare Cloudflare Storage Operational
Cloudflare Argo Tunnel Operational
Cloudflare Argo Smart Routing Operational
Cloudflare Analytics Operational
Cloudflare Billing Operational
Cloudflare Image Resizing Operational
Cloudflare Load Balancing and Monitoring Operational
Cloudflare WARP Operational
Cloudflare Cloudflare for Teams Operational
Cloudflare Cloudflare Firewall Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
[TMA] - Notification of Upcoming Platform Release Dec 2, 2024 10:00-12:00 UTC
We hereby wish to formally notify you about an imminent platform release that is scheduled to take place. The new version is set to be deployed on our production environment tomorrow, between the hours of 10:00 and 12:00 UTC. As an assurance of this deployment, we will promptly share the release notes with you via Slack.

This release introduces new features, improvements and/or fixes aimed at further optimising the functionality and user experience of our platform.

We greatly appreciate your continued support and cooperation as we strive to deliver the best possible platform experience. Thank you for your attention, and we look forward to providing you with the latest release notes in due course.
Posted on Nov 27, 2024 - 08:31 UTC
Trustly Service Update-> Scheduled Maintenance - Finland - OP - 2024-12-02 Dec 2, 2024 23:00 - Dec 3, 2024 06:00 UTC
Hello,

We would like to inform you that OP in Finland will perform maintenance on their services on 12-02-2024 at 23:00 which will last until 12-03-2024 at 06:00 CET.

Downtime is expected during this service window which will affect customer deposits.

This maintenance window is owned by the bank, thus Trustly has no control over its scheduling.

Please distribute this information to those concerned within your organisation.
--
Want to keep an eye on Trustly services? Go to https://status.trustly.net to check the connection status of Trustly services and banks' open API.

Please note that this mailbox is not regularly monitored.
Contact support@trustly.com with any questions, comments or concerns.

Kind regards,
Trustly Team
Posted on Nov 29, 2024 - 11:21 UTC
Trustly Service Update-> Scheduled Maintenance - 2024-12-04 Dec 4, 2024 07:00-07:15 UTC
Hello,

We would like to inform you that Trustly will perform scheduled maintenance on its services on Wednesday, 4th of December, at 7:00 AM which will last until 7:15 AM (CET).

Whilst taking all reasonable care to minimise the impact, we expect that the service may experience disruptions during this time and will have extra resources to monitor and fix any issues that might occur.

--
Please note that this mailbox is not regularly monitored.
Contact support@trustly.com with any questions, comments or concerns.

Kind regards,
Trustly Team
Posted on Nov 25, 2024 - 15:22 UTC
Past Incidents
Nov 29, 2024

No incidents reported today.

Nov 28, 2024
[TMA] - Notification of Upcoming Frontend (Hygraph) Release
Completed - The scheduled maintenance has been completed.
Nov 28, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 13:00 UTC
Scheduled - We hereby wish to formally notify you about an imminent frontend (Hygraph) release that is scheduled to take place. The new version is set to be deployed on our production environment today, between the hours of 13:00 and 15:00 UTC. As an assurance of this deployment, we will promptly share the release notes with you via Slack.

This release introduces new features, improvements and/or fixes aimed at further optimising the functionality and user experience of our frontend.

We greatly appreciate your continued support and cooperation as we strive to deliver the best possible platform experience. Thank you for your attention, and we look forward to providing you with the latest release notes in due course.
Nov 28, 08:04 UTC
[TMASW1] - Notification of Upcoming Frontend (Hygraph) Release
Completed - The scheduled maintenance has been completed.
Nov 28, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 13:00 UTC
Scheduled - We hereby wish to formally notify you about an imminent frontend (Hygraph) release that is scheduled to take place. The new version is set to be deployed on our production environment today, between the hours of 13:00 and 15:00 UTC. As an assurance of this deployment, we will promptly share the release notes with you via Slack.

This release introduces new features, improvements and/or fixes aimed at further optimising the functionality and user experience of our frontend.

We greatly appreciate your continued support and cooperation as we strive to deliver the best possible platform experience. Thank you for your attention, and we look forward to providing you with the latest release notes in due course.
Nov 28, 08:05 UTC
Nov 27, 2024
Trustly Service Update-> Scheduled Maintenance - Finland - OP - 2024-11-27
Completed - The scheduled maintenance has been completed.
Nov 27, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 20:00 UTC
Scheduled - We would like to inform you that OP in Finland will perform maintenance on their services on 2024-11-27 22:00, which will last until 2024-11-28 23:00 CET. .

Downtime is expected during this service window which will affect customer deposits and account selector orders.

This maintenance window is owned by the bank, thus Trustly has no control over its scheduling.
Nov 26, 14:04 UTC
[TMASW1] We are currently experiencing increased processing delays which may impact the play service
Resolved - The incident has been resolved and the service is operational again
Nov 27, 14:39 UTC
Investigating - We are currently investigating this issue.
Nov 27, 14:15 UTC
[TMASW1] - Notification of Upcoming Platform Release
Completed - The scheduled maintenance has been completed.
Nov 27, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 11:00 UTC
Scheduled - We hereby wish to formally notify you about an imminent platform release that is scheduled to take place. The new version is set to be deployed on our production environment tomorrow, between the hours of 11:00 and 13:00 UTC. As an assurance of this deployment, we will promptly share the release notes with you via Slack.

This release introduces new features, improvements and/or fixes aimed at further optimising the functionality and user experience of our platform.

We greatly appreciate your continued support and cooperation as we strive to deliver the best possible platform experience. Thank you for your attention, and we look forward to providing you with the latest release notes in due course.
Nov 27, 08:30 UTC
Nov 26, 2024

No incidents reported.

Nov 25, 2024
[TMA] - Notification of Upcoming Frontend (Takeshape) Release
Completed - The scheduled maintenance has been completed.
Nov 25, 14:00 UTC
Scheduled - Maintenance update

Please be informed that the scheduled maintenance has been cancelled. We will work on rescheduling it as soon as possible and notify you of the new date and time. Thank you for your understanding.
Nov 22, 16:21 UTC
Trustly Service Update-> Sweden and Finland - Nordea - 2024-11-25
Resolved - Hello,

Please be informed that the issue reported earlier with Nordea in Sweden and Finland has been resolved.

The service has been restored to its full functionality.

--
Want to keep an eye on Trustly services? Go to https://status.trustly.net to check the connection status of Trustly services and banks' open API.

Please note that this mailbox is not regularly monitored.
Contact support@trustly.com with any questions, comments or concerns.

Kind regards,
Trustly Team
Nov 25, 13:16 UTC
Monitoring - Hi,

Please be advised that we are currently experiencing a service degradation for Nordea in Sweden and Finland affecting deposits.

This is due to a technical issue on the bank’s end.

We are monitoring the situation and will advise you when the service is restored.

--
Want to keep an eye on Trustly services? Go to https://status.trustly.net to check the connection status of Trustly services and banks' open API.

Please note that this mailbox is not regularly monitored.
Contact support@trustly.com with any questions, comments or concerns.

Kind regards,
Trustly Team
Nov 25, 13:16 UTC
Trustly Service Update-> Sweden and Finland - Nordea - 2024-11-25
Resolved - Hello,

Please be informed that the issue reported earlier with Nordea in Sweden and Finland has been resolved.

The service has been restored to its full functionality.

--
Want to keep an eye on Trustly services? Go to https://status.trustly.net to check the connection status of Trustly services and banks' open API.

Please note that this mailbox is not regularly monitored.
Contact support@trustly.com with any questions, comments or concerns.

Kind regards,
Trustly Team
Nov 25, 09:52 UTC
Monitoring - Hello,

Please be advised that we are currently experiencing a service degradation for Nordea in Sweden and Finland affecting deposits.

This is due to a technical issue on the bank’s end.

We are monitoring the situation and will advise you when the service is restored.

--
Want to keep an eye on Trustly services? Go to https://status.trustly.net to check the connection status of Trustly services and banks' open API.

Please note that this mailbox is not regularly monitored.
Contact support@trustly.com with any questions, comments or concerns.

Kind regards,
Trustly Team
Nov 25, 09:25 UTC
Nov 24, 2024
Trustly Service Update-> Scheduled maintenance - Finland - Säästöpankki - 2024-11-24
Completed - The scheduled maintenance has been completed.
Nov 24, 13:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 04:00 UTC
Scheduled - Hello,

We would like to inform you that Säästöpankki in Finland will perform maintenance on their services on 24-11-2024, from 04:00AM until 13:15PM CET.

Downtime is expected during this service window which will affect customer deposits.

This maintenance window is owned by the bank, thus Trustly has no control over its scheduling.

Please distribute this information to those concerned within your organisation.

--
Want to keep an eye on Trustly services? Go to https://status.trustly.net to check the connection status of Trustly services and banks' open API.

Please note that this mailbox is not regularly monitored.
Contact support@trustly.com with any questions, comments or concerns.

Kind regards,
Trustly Team
Nov 21, 16:58 UTC
Nov 23, 2024
[TMA1] We are currently experiencing increased processing delays which may impact the trigger service
Resolved - The incident has been resolved and the service is operational again
Nov 23, 15:19 UTC
Investigating - We are currently investigating this issue.
Nov 23, 14:55 UTC
[TMA1] We are currently experiencing increased processing delays which may impact the trigger service
Resolved - The incident has been resolved and the service is operational again
Nov 23, 14:29 UTC
Investigating - We are currently investigating this issue.
Nov 23, 14:15 UTC
Trustly Service Update-> Scheduled maintenance - Sweden, Norway, Finland and Denmark - Nordea - 2024-11-23
Completed - The scheduled maintenance has been completed.
Nov 23, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 01:00 UTC
Scheduled - Hello,

We would like to inform you that Nordea in Sweden, Norway, Finland and Denmark will perform maintenance on their services on 23-11-2024, from 01:00 AM to 03:00 AM CET.

Downtime is expected during this service window which will affect customer deposits.

This maintenance window is owned by the bank, thus Trustly has no control over its scheduling.

Please distribute this information to those concerned within your organisation.
Nov 22, 12:06 UTC
Trustly Service Update-> Scheduled maintenance - Nordea - 2024-11-23
Completed - The scheduled maintenance has been completed.
Nov 23, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 23:00 UTC
Scheduled - Hello,

We would like to inform you that Nordea in Sweden, Norway, Finland and Denmark will perform maintenance on their services on 23-11-2024, from 01:00 AM to 03:00 AM CET.

Downtime is expected during this service window which will affect customer payouts.

This maintenance window is owned by the bank, thus Trustly has no control over its scheduling.

Please distribute this information to those concerned within your organisation.
Nov 22, 16:43 UTC
Nov 22, 2024
[TMASW1] We are currently experiencing increased processing delays which may impact the kyc service
Resolved - The incident has been resolved and the service is operational again
Nov 22, 12:23 UTC
Investigating - We are currently investigating this issue.
Nov 22, 11:51 UTC
Nov 21, 2024
[TMASW1] - Notification of Upcoming Frontend (Takeshape) Release
Completed - The scheduled maintenance has been completed.
Nov 21, 15:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 13:45 UTC
Scheduled - We hereby wish to formally notify you about an imminent frontend (Takeshape) release that is scheduled to take place. The new version is set to be deployed on our production environment today, between the hours of 13:45 and 15:45 UTC. As an assurance of this deployment, we will promptly share the release notes with you via Slack.

This release introduces new features, improvements and/or fixes aimed at further optimising the functionality and user experience of our frontend.

We greatly appreciate your continued support and cooperation as we strive to deliver the best possible platform experience. Thank you for your attention, and we look forward to providing you with the latest release notes in due course.
Nov 21, 13:38 UTC
[TMASW1] - Notification of Upcoming Frontend (Hygraph) Release
Completed - The scheduled maintenance has been completed.
Nov 21, 11:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 09:30 UTC
Scheduled - We hereby wish to formally notify you about an imminent frontend (Hygraph) release that is scheduled to take place. The new version is set to be deployed on our production environment tomorrow, between the hours of 09:30 and 11:30 UTC. As an assurance of this deployment, we will promptly share the release notes with you via Slack.

This release introduces new features, improvements and/or fixes aimed at further optimising the functionality and user experience of our frontend.

We greatly appreciate your continued support and cooperation as we strive to deliver the best possible platform experience. Thank you for your attention, and we look forward to providing you with the latest release notes in due course.
Nov 19, 14:56 UTC
[TMA] - Notification of Upcoming Frontend (Hygraph) Release
Completed - The scheduled maintenance has been completed.
Nov 21, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 09:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 19, 14:57 UTC
Scheduled - We hereby wish to formally notify you about an imminent frontend (Hygraph) release that is scheduled to take place. The new version is set to be deployed on our production environment tomorrow, between the hours of 09:30 and 11:30 UTC. As an assurance of this deployment, we will promptly share the release notes with you via Slack.

This release introduces new features, improvements and/or fixes aimed at further optimising the functionality and user experience of our frontend.

We greatly appreciate your continued support and cooperation as we strive to deliver the best possible platform experience. Thank you for your attention, and we look forward to providing you with the latest release notes in due course.
Nov 19, 09:30 UTC
Nov 20, 2024
Trustly Service Update-> Deposits - Nordea - 2024-11-20
Resolved - Hello,

Please be informed that the issue reported earlier with Nordea in Finland, Sweden, Norway and Denmark has been resolved.

The degradation was due to technical issues on the bank’s end.

The service has been restored to its full functionality.

--
Want to keep an eye on Trustly services? Go to https://status.trustly.net to check the connection status of Trustly services and banks' open API.

Please note that this mailbox is not regularly monitored.
Contact support@trustly.com with any questions, comments or concerns.

Kind regards,
Trustly Team
Nov 20, 19:35 UTC
Monitoring - Please be advised that we are currently experiencing a service degradation for Nordea in Finland, Sweden, Norway and Denmark affecting deposits and account selector orders.

We are monitoring the situation and will advise you when the service is restored.

--
Want to keep an eye on Trustly services? Go to https://status.trustly.net to check the connection status of Trustly services and banks' open API.

Please note that this mailbox is not regularly monitored.
Contact support@trustly.com with any questions, comments or concerns.

Kind regards,
Trustly Team
Nov 20, 19:35 UTC
Nov 19, 2024
[TMA] - Notification of Upcoming Platform Release
Completed - The scheduled maintenance has been completed.
Nov 19, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 10:00 UTC
Scheduled - We hereby wish to formally notify you about an imminent platform release that is scheduled to take place. The new version is set to be deployed on our production environment tomorrow, between the hours of 10:00 and 12:00 UTC. As an assurance of this deployment, we will promptly share the release notes with you via Slack.

This release introduces new features, improvements and/or fixes aimed at further optimising the functionality and user experience of our platform.

We greatly appreciate your continued support and cooperation as we strive to deliver the best possible platform experience. Thank you for your attention, and we look forward to providing you with the latest release notes in due course.
Nov 18, 09:49 UTC
Trustly Service Update-> Scheduled Maintenance - Swish - 2024-11-19
Completed - The scheduled maintenance has been completed.
Nov 19, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 02:45 UTC
Scheduled - Hello,

We would like to inform you that Swedbank will perform maintenance on their services on 2024-11-19, 03:45 which will last until 04:30 (CET).

Downtime is expected during this service window which may affect Swish deposits.

This maintenance window is owned by the bank, thus Trustly has no control over its scheduling.

Please distribute this information to those concerned within your organisation.

--
Want to keep an eye on Trustly services? Go to https://status.trustly.net to check the connection status of Trustly services and banks' open API.

Please note that this mailbox is not regularly monitored.
Contact support@trustly.com with any questions, comments or concerns.

Kind regards,
Trustly Team
Nov 18, 10:28 UTC
Nov 18, 2024
[TMASW1] - Notification of Upcoming Platform Release
Completed - The scheduled maintenance has been completed.
Nov 18, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 13:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 18, 09:50 UTC
Scheduled - We hereby wish to formally notify you about an imminent platform release that is scheduled to take place. The new version is set to be deployed on our production environment today, between the hours of 13:00 and 15:00 UTC. As an assurance of this deployment, we will promptly share the release notes with you via Slack.

This release introduces new features, improvements and/or fixes aimed at further optimising the functionality and user experience of our platform.

We greatly appreciate your continued support and cooperation as we strive to deliver the best possible platform experience. Thank you for your attention, and we look forward to providing you with the latest release notes in due course.
Nov 18, 13:00 UTC
Trustly Service Update-> Service Degradation - 2024-11-18 - Resolved
Resolved - Please be advised that we experienced a degradation for Trustly's services, which lasted between 07:37 and 07:42 CET. During this time, customer deposits were affected.

This was caused due to a technical issue on our end and service has since been restored.

Please share this information with those concerned within your organisation.

We apologize for the inconvenience this may have caused.

--
Want to keep an eye on Trustly services? Go to https://status.trustly.net to check the connection status of Trustly services and banks' open API.

Please note that this mailbox is not regularly monitored.
Contact support@trustly.com with any questions, comments or concerns.

Kind regards,
Trustly Team
Nov 18, 07:18 UTC
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

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